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LogiLaurie
Joined Apr 17, 2021
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Last activity Oct 26, 2022
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Latest activity by LogiLaurie
LogiLaurie commented,
CommentTicket basics
Hi, is there a date when ticket redaction in the Agent Workspace be relaunched in messaging and Sunshine conversation tickets and can we have an option in the meantime?
We are not being compliant to internal privacy regulations due to the lack of ability to remove PII.
View comment · Posted Jul 15, 2022 · LogiLaurie
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LogiLaurie commented,
Community comment Feedback - Ticketing system (Support)
It's almost 2020 and we still need this, please! ;)
View comment · Posted Nov 21, 2019 · LogiLaurie
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