LogiLaurie

1. Agent guide
2. Ticket basics
3. Redacting ticket content

Hi, is there a date when ticket redaction in the Agent Workspace be relaunched in messaging and Sunshine conversation tickets and can we have an option in the meantime? We are not being compliant t...

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• LogiLaurie
• Created July 15, 2022 19:34
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. [Closed for comments] Customization of the dashboard

It's almost 2020 and we still need this, please! ;) 

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• LogiLaurie
• Created November 21, 2019 22:44
• 1 vote