Renate Johnson

Total activity

19
Last activity

June 21, 2023 19:11
Member since

April 15, 2021 16:23
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Votes

9
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6

Activity overview

Latest activity by Renate Johnson

Renate Johnson created a post, June 21, 2023 19:11
OpenAI integration Feedback- Week 1
1. Community
2. Zendesk Support EAP - Zendesk & ChatGPT integration
PROS: The ability to summarize a conversation is beneficial to any CSR working the ticket because it will give you a quick breakdown of what took place on the ticket without having to read the who...
- Renate Johnson
- Created June 21, 2023 19:11
- 2 followers
- 1 comment
- 0 votes
Renate Johnson commented, April 26, 2023 17:50
Hi Dave, The link inside your response is not working The account owner can transfer ownership to another Admin on the account, but if the account owner is no longer available, we provide a process...
- View comment
- Renate Johnson
- Created April 26, 2023 17:50
- 1 vote
Renate Johnson commented, June 14, 2022 17:45
Can someone tell me how to create an hourly report for each day of the week for incoming Chat? I have the enterprise suite/agent workspace. I'm having great difficulties in creating a new one for...
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- Renate Johnson
- Created June 14, 2022 17:45
- 0 votes
Renate Johnson commented, October 17, 2019 14:51
We are very much interested in this as well. The above post was in July 2019. Do we have any updates?
- View comment
- Renate Johnson
- Created October 17, 2019 14:51
- 5 votes

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