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Aaron Schweitzer

Joined Apr 16, 2021

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Last activity Jul 26, 2023

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ACTIVITY OVERVIEW

Latest activity by Aaron Schweitzer

Aaron Schweitzer commented,

CommentWorking with articles in the knowledge base

Hi @katarzyna

Are there plans to add content blocks to article templates?

We want to use blocks to manage code snippets and instruction sets, adding these to the templates would be a massive efficiency.

View comment · Posted Jul 08, 2021 · Aaron Schweitzer

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Aaron Schweitzer commented,

Community comment Feedback - Ticketing system (Support)

I'd like to use triggers to alternate surveys between CSAT and CES based surveys.   We can do this manually now by tagging the user after a ticket is solved. Triggers should be able to handle this easily....

View comment · Posted Oct 22, 2019 · Aaron Schweitzer

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Aaron Schweitzer commented,

Community comment Feedback - Ticketing system (Support)

I'd like to have this also.

View comment · Posted Oct 15, 2019 · Aaron Schweitzer

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