Ella Snyder
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Last activity
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Activity overview
Latest activity by Ella Snyder-
Ella Snyder commented,
Hi @..., I would like to second Oliver's feedback about the need for a pre-built tab that allows admins to review feedback comments, which also include the ticket # and the agent. Thank you!
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Ella Snyder commented,
Still very interested in Zendesk offering CES capability; I hope this gets picked up by the Zendesk team soon. In the meantime, is anyone using 3rd party integrations to capture your CES?