Product Team

1. Community
2. Feedback - Ticketing System (Support)
3. Support: Restrict Attachments by File Type

Is there any further updates on this?  It's making life very difficult for our users and agents as our security team will not let us allow attachments in the current set-up. Thanks.  

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• Product Team
• Created November 01, 2019 10:32
• 2 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Functionality to pause an SLA

I also agree with all of the above.  In fact I was told this is what happens as part of the on-boarding process, so my entire set-up was based on this fact. Open: For us to deal with Pending: await...

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• Product Team
• Created September 11, 2018 15:16
• 1 vote