Kate Rowe

Total activity

18
Last activity

December 15, 2021 02:57
Member since

April 16, 2021 06:42
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4
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10

Activity overview

Latest activity by Kate Rowe

Kate Rowe commented, March 24, 2020 04:32
Thanks for the quick response @...! We have tried that, but no luck. Agree that would be much preferable if we had this capability in the platform.
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- Kate Rowe
- Created March 24, 2020 04:32
- 0 votes
Kate Rowe commented, March 23, 2020 04:03
Hi - we are in the process of going live with our Help Centre and were successfully using your fancy box functionality in our draft Theme. Our stylesheet developer has just upgraded us the Guide te...
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- Kate Rowe
- Created March 23, 2020 04:03
- 0 votes
Kate Rowe commented, May 22, 2019 06:48
Hi We have another use case for being able to update a user field from a ticket and that is for customer contact phone number. We often don't have a phone for our end users but would like to add a...
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- Kate Rowe
- Created May 22, 2019 06:48
- 4 votes
Kate Rowe commented, April 26, 2019 02:08
That's +1 from me as well. It seems very odd that this information is not accessible in the reporting framework. We have quite a number of different email channels and want to report on tickets cr...
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- Kate Rowe
- Created April 26, 2019 02:08
- 1 vote

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