Jamie Cormack

1. Community
2. Feedback - Ticketing System (Support)
3. Ability to create views by Followers

We would also like to be able to create views that show you all the tickets you are following.

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• Jamie Cormack
• Created November 04, 2019 10:35
• 4 votes

1. Community
2. Feedback - Ticketing System (Support)
3. "Requester can see this comment" default setting

The impact on our support and IT teams is not too bad but our sales guys use Zendesk as a conversation tool and they very rarely want the customer informed when they merge tickets so it happens dai...

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• Jamie Cormack
• Created January 31, 2018 08:42
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. "Requester can see this comment" default setting

Some of our team are also looking for this option.

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• Jamie Cormack
• Created January 30, 2018 15:24
• 2 votes