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Shaping New Tomorrow

Joined Apr 16, 2021

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Last activity Apr 20, 2023

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ACTIVITY OVERVIEW

Latest activity by Shaping New Tomorrow

Shaping New Tomorrow commented,

CommentUsing themes and customizing your Help Center

Lisa - Go with www.lotusthemes.com. They have some great basic themes, and further customization is not expensive. Their devs are awesome and they work quickly.
I am in no way associated with them, but I think they're awesome so I wanted to share that with you.

View comment · Posted Apr 20, 2023 · Shaping New Tomorrow

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Shaping New Tomorrow commented,

CommentThird party and social messaging channels

We would really like what Guillermo said as well. Mentions must be part of the platform, it is subpar now 

View comment · Posted Aug 01, 2022 · Shaping New Tomorrow

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Shaping New Tomorrow commented,

CommentHelp with Web Widget

Hi Tipene Hughes

Thank you for providing me with that answer and the example. I'll have a look and see if we'll be able to put this to good use.

Cheers!

View comment · Posted Jul 27, 2022 · Shaping New Tomorrow

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Shaping New Tomorrow commented,

CommentChat best practices and recipes

Where do I find a list of the country codes matching the countries?

Is danish for example da or is it dk?

Thank you in advance.

View comment · Posted Jun 28, 2022 · Shaping New Tomorrow

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Shaping New Tomorrow commented,

CommentHelp with Web Widget

Hi,

I'm looking to do the following:

Inside a Zendesk Guide article, I want to create a link that opens the widget in case someone clicks the link. What piece of code do I need to insert in order for the chat page of the widget to open?

 

Thank you in advance.

View comment · Posted Jun 27, 2022 · Shaping New Tomorrow

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Shaping New Tomorrow commented,

Community comment Feedback - Help Center (Guide)

@... - Could you please escalate this

View comment · Posted Jun 23, 2022 · Shaping New Tomorrow

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Shaping New Tomorrow commented,

Community comment Feedback - Help Center (Guide)

What is the status on this...?

Unbelievable that such a useful and important feature is totally ignored.

Improve your product where it matters - So many useless things are being launched instead of what your customers need. 

View comment · Posted Jun 23, 2022 · Shaping New Tomorrow

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Shaping New Tomorrow commented,

CommentUsing themes and customizing your Help Center

Hi, thank you for your replies.

Pulkit Pandey - This was exactly what I was looking for, thank you very much!

Have a nice day!

View comment · Posted Jun 16, 2022 · Shaping New Tomorrow

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Shaping New Tomorrow commented,

CommentUsing themes and customizing your Help Center

Hi Tanya,

Thank you - This does not help here though, as I am not looking to change the image in the help Center. I am looking to change the preview picture. As we operate with numerous versions, being able to change the picture makes it easy to manage and see what is what.

View comment · Posted Jun 15, 2022 · Shaping New Tomorrow

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Shaping New Tomorrow commented,

CommentUsing themes and customizing your Help Center

Hi,

How does one change the picture associated with the Help Center theme.
See examples of pictures below:


Thank you in advance.

Sebastian

View comment · Edited Jun 15, 2022 · Shaping New Tomorrow

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