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Reservations
Joined Apr 16, 2021
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Last activity Feb 28, 2023
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Latest activity by Reservations
Reservations created a post,
Any help fro someone who can point to where I'm goinf wrong would be much appreciated!
Posted Feb 28, 2023 · Reservations
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Reservations commented,
Yes please! We need this as well
View comment · Posted Sep 29, 2019 · Reservations
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Reservations commented,
We're having the exact same issue as everyone else on this thread...
This is a gaping hole in the solution.
Counterpath/Bria handles this perfectly -- what gives?
View comment · Posted Apr 16, 2016 · Reservations
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Reservations commented,
No update to this?
View comment · Posted Apr 16, 2016 · Reservations
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Reservations commented,
Is there no update to this?
We are just realizing that our agents are not being updated if a message bounces. The ticket system is so linked to e-mail - why is it that there is no common-sense solution to this?
When a ticket goes out and the requester's e-mail is wrong - even as a primitive solution - why doesn't the bounce just come back to the ticket? It seems a more sophisticated solution is warranted, tbh, but even the raw bounce notification would let agents know of a problem.
View comment · Posted Mar 21, 2016 · Reservations
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