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Cesar Jimenez's Avatar

Cesar Jimenez

Joined Apr 16, 2021

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Last activity Jun 08, 2022

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ACTIVITY OVERVIEW

Latest activity by Cesar Jimenez

Cesar Jimenez commented,

CommentSlack integration

Can you please provide guidance on how to stop this app from using my account to leave internal notes on tickets? We'd like to change the account used by the app to a different account.

View comment · Posted Feb 24, 2022 · Cesar Jimenez

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Cesar Jimenez commented,

Community comment Feedback - Ticketing system (Support)

@... may I know what issues you're having with SLA Timers app?  I was just looking at possibly implementing it in our instance, but I'm curious to know the side effects.

View comment · Posted Sep 29, 2021 · Cesar Jimenez

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Cesar Jimenez commented,

Community comment Feedback - Reporting and analytics (Explore)

Is there a plan to provide more of a custom schedule delivery?  We'd like to share the same dashboards at the beginning and end of the week, so having a weekly delivery with the option to select multiple days would be helpful.

Currently, one would have to schedule multiple deliveries for the same dashboard.

View comment · Posted Nov 06, 2020 · Cesar Jimenez

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