
DuBose Griffin
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Last activity
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Activity overview
Latest activity by DuBose Griffin-
DuBose Griffin commented,
Just closing the loop to confirm that I was able to get this to work. Austin with Zendesk Support helped me make sure I had this set-up correctly. So it does work!
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DuBose Griffin commented,
For whatever reason I can authenticate with POST but not with PUT. However, POST does not work in that while it authenticates, it returns and invalid end point and therefore the comment does not post.
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DuBose Griffin commented,
Thanks @.... So I now have settings as shown in my two screenshots. I can successfully log in to my Zendesk as an admin without going through my SSO service. But when I use that same username and p...
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DuBose Griffin commented,
Thanks Bryan followed this to a T and still cannot authenticate. So weird. Could this be related to Google SSO being the only method at which agents can sign in?
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DuBose Griffin commented,
We need a native browser notification feature for Zendesk. This integration using the free service does not update for 15 minutes.