Mikaël Janssens

Hi

I really don't know what I need to extra to explain my question about adding text, text lines etc. when using Conditional Fields... I think the questions here are pretty clear. 

The topic started with a question about adding static info that belongs to a custom Ticket Field. That works fine, but in the case of a Conditional Field, that static info is always visible, even if the Conditional Ticket Field is invisible in the form (because the condition was not set). 

We would then expect that Zendesk can offer help to achieve this, which tag or whatever to use. 

Thanks

*bump* Also want to use this hint but with conditional fields. 

Thanks

Any other user experiencing problems since the latest Zendesk "Guide" release with the Notification Bar? 

Hi

Come on, this should have been a feature a long time ago. Now, every time a user replies to that mails, we get a "Re:" ticket in the backend of Zendesk (Agent). That's really, really annoying. For the agents, but also for clients which are trying to respond on (e.g.) a Feature Request. 

Do something about this please!!!