Fikri Hedianto

1. Community
2. Feedback - Ticketing System (Support)
3. Support: Restrict Attachments by File Type

Hi @...,   Are there any update on this product roadmap?   Thanks

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• Fikri Hedianto
• Created May 14, 2020 06:02
• 2 votes

1. Community
2. Tips from users - Zendesk Suite
3. Requiring a ticket attachment if a particular dropdown option is selected

Hi @..., I have tried to check in the console, everything is working fine. But it seems like the "if" for error check is not being read at all on my end. Below is my code, I may miss something here...

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• Fikri Hedianto
• Created February 04, 2020 09:37
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. Requiring a ticket attachment if a particular dropdown option is selected

@...   I am able to receive error message but just the default "Attachment: cannot be blank" message when I already put the script below which should change the error notification message: var atta...

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• Fikri Hedianto
• Created January 14, 2020 02:38
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. Requiring a ticket attachment if a particular dropdown option is selected

Hi @...,   I tried to use the script above and some adjustment for my case its working out. But I have some issue where the code to check the attachment error notification below doesn't work. // Ad...

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• Fikri Hedianto
• Created January 13, 2020 18:25
• 0 votes