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Luiz Carlos Poleza Junior's Avatar

Luiz Carlos Poleza Junior

Joined Apr 16, 2021

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Last activity Oct 22, 2021

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ACTIVITY OVERVIEW

Latest activity by Luiz Carlos Poleza Junior

Luiz Carlos Poleza Junior commented,

Community comment Feedback - Ticketing system (Support)

I did install the plugin, however it does NOT BLOCK users from uploading restrict filetypes.

The ticket open as unusual, and the attachment is still visible from Support (although restricted, but this can also be circunvented by agents)

We need a option to REJECT or to BLOCK UPLOAD for certain filetypes

View comment · Posted Jan 17, 2021 · Luiz Carlos Poleza Junior

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Luiz Carlos Poleza Junior commented,

CommentHow to fix access issues

Anastasios Kasiolas solution also worked for me.

Thank you sir

View comment · Posted Jan 12, 2021 · Luiz Carlos Poleza Junior

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Luiz Carlos Poleza Junior commented,

CommentHow to fix access issues

Same problem here.

Testing through Google Admin or clicking on Zendesk on apps menu (i.e. Gmail) works fine.

But not working when trying directly from zendesk (on a new computer or anonymous tab on chrome)

 

Any hints?

View comment · Posted Jan 10, 2021 · Luiz Carlos Poleza Junior

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