Larissa Hegglin

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Guide Data Analytics in Explore

The most important metric for help articles (for us) is the number of Up and Down votes, as well as track the evolution over time, e.g. being able to pick a time frame (month & year) to see if ther...

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• Larissa Hegglin
• Created March 26, 2020 14:59
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Notify agent if requester email is bounced or rejected

+ 1 

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• Larissa Hegglin
• Created November 13, 2017 12:25
• 1 vote