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Matt Druey
Joined Apr 15, 2021
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Last activity Sep 19, 2022
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Latest activity by Matt Druey
Matt Druey commented,
Community comment Feedback - Ticketing system (Support)
Very disappointed to see that ZenDesk has yet to give us control over the Supended tickets. Shredder Pro has stopped working for crutial emails that our team needs to process.
We should not have to rely on a 3rd party application to automatically recover suspended tickets.
It has been an issue since 2017...it is now late 2022 and we are still dealing with this.
View comment · Posted Sep 19, 2022 · Matt Druey
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