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Thomas de Silva

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Recent activity by Thomas de Silva Recent activity Votes

  • Call Routing to Agents more than once

    Answered
    1. Community
    2. Feedback - Voice (Talk)

    Hi Talk PM ;-) Derived from this We need an option where it's possible to re-offer calls to agents that have once ignored or declined a call before the call gets the voicemail or gets disconnected ...

    • Thomas de Silva
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