Recent searches
No recent searches

David Coleman
Joined Apr 15, 2021
·
Last activity May 03, 2023
Following
0
Followers
0
Total activity
13
Votes
4
Subscriptions
8
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by David Coleman
David Coleman commented,
You could test ticket.brand.name value and then compute the slogan. This code isn't exact, but should get you started. Change the field to test and swap greeting for slogan and you are on your way...
{% if ticket.ticket_field_47199008 != blank %}
{% assign greeting = 'your order' %}
{% else %}
{% assign greeting = 'reaching out' %}
{% endif %}
Hi {{ticket.requester.first_name}},
Thanks so much for {{greeting}}! {% if ticket.ticket_field_47199008 != blank %}[[I'm so sorry...]]{% endif %}
[[Your message here]]
Please let me know if you have any other questions!
Thanks,
{{current_user.first_name}}
View comment · Posted Jan 14, 2021 · David Coleman
0
Followers
5
Votes
0
Comments