Holden Roy

Hi there, I also think this feature would be helpful.

We have some very negatively rated articles, I fear that this may impact how others vote on the article.

We are doing substantial changes to test out brand new formats and things like this.


Being able to reset the counter would give us an unbiased look at this particular version of the article's performance.

Creating a new article isn't a solution since many different places in our ecosystem link to different articles.

Anyhow, adding that would be cool. 

We manage a whole bunch of different brands under the same Zendesk account. Being able to share articles across multiple brands would amount to a good deal of time savings for us too. It would be cool to see it soon :)