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Fiona Dirom

Joined Apr 17, 2021

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Last activity Nov 13, 2024

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ACTIVITY OVERVIEW

Latest activity by Fiona Dirom

Fiona Dirom commented,

Community commentZendesk EAP - Article Multiplacement

I am also running into the issue where no sections are listed when I try to place a new article, so I can't save it.

View comment · Posted Oct 29, 2024 · Fiona Dirom

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Fiona Dirom created a post,

Post Feedback - Help Center (Guide)

We need the ability to add a "Labels" column to the list of articles in Guide so that it will display in our Saved Lists/Views.

We can then determine at a glance, which articles have labels and ensure that the correct labels have been appended.

Thank you!

Posted Jun 15, 2021 · Fiona Dirom

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Fiona Dirom commented,

CommentUsing themes and customizing your Help Center


We have noticed that the In this article and Articles in this section lists do not switch over to the drop-down menu format as expected for devices with smaller screens of a specific size (e.g.1024x1732), resulting in a block of white space under the title. The longer those lists are, the longer the block of white space.

Is there anything we can do to correct this?

Thank you!


View comment · Posted Jun 15, 2021 · Fiona Dirom

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Fiona Dirom created a post,

Post Feedback - Help Center (Guide)

We need the ability to add a "Visible to" column to the list of articles in Guide so that it will display in our Saved Lists/Views.

We can then determine at a glance, which articles have been published to select segments or to everyone.

 

Posted Jun 07, 2021 · Fiona Dirom

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