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NOT A SITE
Joined Apr 16, 2021
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Last activity Oct 22, 2021
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Latest activity by NOT A SITE
NOT A SITE created a post,
When using the IVR menu I'd like to be able to have, what would seem to be a popular feature request.
I want the IVR to be able to direct the caller to either:
Accounting
Customer Service
Marketing
If the extensions don't answer their phones, I'd like to be able to have 3 separate voicemail greetings for each department so they know they have reached the correct extension to leave a message on.
Posted Oct 19, 2021 · NOT A SITE
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NOT A SITE commented,
This is crazy this isn't available to Zendesk Talk users. We are an outbound call center that NEEDS patients to know who is calling. People will not answer the phone if it's a spammy 800#. Any idea when this will be added to the roadmap?
View comment · Posted Sep 09, 2020 · NOT A SITE
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