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Ines Costa's Avatar

Ines Costa

Joined Apr 17, 2021

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Last activity Apr 15, 2024

Talkdesk

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Latest activity by Ines Costa

Ines Costa commented,

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+1 for this feature

View comment · Posted Jul 15, 2022 · Ines Costa

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Ines Costa commented,

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Hi there, we have to be mindful that not all Zendesk Guide users are experts in APIs nor may have the resource at hand. Something simple as being able to edit email templates should definitely be added to the product roadmap at least. Thanks

View comment · Posted Apr 01, 2022 · Ines Costa

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Ines Costa commented,

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Hi Zendesk Team, any updates on this? Is this on your roadmap?

 

View comment · Posted Oct 22, 2021 · Ines Costa

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Ines Costa commented,

Community comment Feedback - Help Center (Guide)

It would be crucial for us to have this type of functionality, to update links, words, and phrases in bulk. We'll have to update a link in hundreds of articles soon

View comment · Posted Jul 16, 2021 · Ines Costa

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