
Ines Costa
Senior Manager, Knowledge @ Talkdesk
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Last activity
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Activity overview
Latest activity by Ines Costa-
Ines Costa commented,
+1 for this feature
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Ines Costa commented,
Hi there, we have to be mindful that not all Zendesk Guide users are experts in APIs nor may have the resource at hand. Something simple as being able to edit email templates should definitely be a...
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Ines Costa commented,
Hi Zendesk Team, any updates on this? Is this on your roadmap?
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Ines Costa commented,
Excellent news! Thanks a lot, @... and Team. I'd like to be included in further updates about this topic too.
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Ines Costa commented,
It would be crucial for us to have this type of functionality, to update links, words, and phrases in bulk. We'll have to update a link in hundreds of articles soon