Ines Costa

1. Community
2. Feedback - Help Center (Guide)
3. Filtering by Section in Search Results

+1 for this feature

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• Ines Costa
• Created July 15, 2022 16:33
• 0 votes

1. Community
2. Feedback - Help Center (Guide)
3. Customize Help Center "Follow section" email notification

Hi there, we have to be mindful that not all Zendesk Guide users are experts in APIs nor may have the resource at hand. Something simple as being able to edit email templates should definitely be a...

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• Ines Costa
• Created April 01, 2022 14:04
• 0 votes

1. Community
2. Feedback - Help Center (Guide)
3. Customize Help Center "Follow section" email notification

Hi Zendesk Team, any updates on this? Is this on your roadmap?  

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• Ines Costa
• Created October 22, 2021 11:57
• 0 votes

1. Zendesk updates
2. Announcements
3. Removal of Google Docs Importer for Guide knowledge base

Excellent news! Thanks a lot, @... and Team. I'd like to be included in further updates about this topic too. 

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• Ines Costa
• Created September 28, 2021 11:22
• 0 votes

1. Community
2. Feedback - Help Center (Guide)
3. Find and replace

It would be crucial for us to have this type of functionality, to update links, words, and phrases in bulk. We'll have to update a link in hundreds of articles soon

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• Ines Costa
• Created July 16, 2021 11:20
• 1 vote