
Ines Costa
Senior Manager, Knowledge @ Talkdesk
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Recent activity by Ines Costa-
+1 for this feature
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Hi there, we have to be mindful that not all Zendesk Guide users are experts in APIs nor may have the resource at hand. Something simple as being able to edit email templates should definitely be a...
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Hi Zendesk Team, any updates on this? Is this on your roadmap?
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It would be crucial for us to have this type of functionality, to update links, words, and phrases in bulk. We'll have to update a link in hundreds of articles soon