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Janet Wu

Joined Apr 16, 2021

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Last activity Oct 27, 2021

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Latest activity by Janet Wu

Janet Wu commented,

Community comment Discussion - Tips and best practices from the community

Hi I set up an email target, 

but when the external users reply the email, it doesn't add an internal note to the original ticket, but create a new ticket. why?

View comment · Posted Nov 12, 2019 · Janet Wu

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