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Alexandre RICHARD

Joined Apr 16, 2021

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Last activity Oct 27, 2021

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Latest activity by Alexandre RICHARD

Alexandre RICHARD commented,

Community comment Discussion - Tips and best practices from the community

Hey @...,

Is it mandatory to add the [{{ticket.encoded_id}}] at the end of the subject? Or is it possible to place it at the beginning of the subject? Any possibility to have it in the mail body instead?

View comment · Posted Jan 15, 2021 · Alexandre RICHARD

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