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Richard Ly
Joined Apr 16, 2021
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Last activity Oct 27, 2021
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Latest activity by Richard Ly
Richard Ly commented,
Great article and exactly what we were looking for. We were able to use this to show the number and percentage of total tickets in the same table.
Thanks for the write-up.
View comment · Posted Jan 19, 2021 · Richard Ly
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Richard Ly commented,
+1 for adding multi-select fields as a condition option on form conditional fields.
View comment · Posted Oct 31, 2020 · Richard Ly
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Richard Ly commented,
Great article and easy to follow.
Thanks for putting this together.
View comment · Posted Sep 23, 2020 · Richard Ly
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Richard Ly commented,
We would love to have this feature as well.
One example use case is that there are hundreds of error codes across multiple platforms. Scrolling through a list of error codes to find the one the customer is experiencing can be a time consuming process for our agents.
View comment · Posted Jul 24, 2020 · Richard Ly
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