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Ali Madlool
Joined Apr 16, 2021
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Last activity Oct 27, 2021
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Latest activity by Ali Madlool
Ali Madlool commented,
Community comment Discussion - Tips and best practices from the community
Hi Jacob,
Yes, end users are part of our slack workspace.
What I had in mind is the ability to do exactly what is shown here in this article but instead of pushing it to public channels, I want to push them to the specific user's DMs
View comment · Posted Feb 18, 2021 · Ali Madlool
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Ali Madlool commented,
Community comment Discussion - Tips and best practices from the community
Is it possible to use this to send DMs to end-users when they create tickets? and follow up updates whenever the ticket is updated?
View comment · Posted Feb 08, 2021 · Ali Madlool
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