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Shawn Oudavanh

Joined Apr 16, 2021

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Last activity Jan 09, 2023

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ACTIVITY OVERVIEW

Latest activity by Shawn Oudavanh

Shawn Oudavanh commented,

CommentSecurity and user access in Zendesk Support

Not sure if there is a documented way but I was able to do this. So after you create the api token under the user you want, you can downgrade the user's role to your custom role. Granted your account has access to create custom roles. The API's should be restricted based on what is defined in that role.

View comment · Posted Dec 22, 2021 · Shawn Oudavanh

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Shawn Oudavanh commented,

Community comment Feedback - Ticketing system (Support)

That's version 1.0 of the app. It's on V2 framework

View comment · Posted Sep 26, 2019 · Shawn Oudavanh

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Shawn Oudavanh commented,

Community comment Feedback - Ticketing system (Support)

I'm hoping this Random Tagging App will help some of you out there https://www.zendesk.com/apps/directory/?q=randomize%20surveys&idx=appsIndex&p=0

View comment · Posted Sep 26, 2019 · Shawn Oudavanh

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