Dennis Beltran
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Total activity17
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes7
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Subscriptions3
Activity overview
Latest activity by Dennis Beltran-
Dennis Beltran commented,
Hi @nicole! Is this EAP already live? I just noticed it listed here and signed up!
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Dennis Beltran commented,
@nicole Would love this feature as well. Added my vote and follow.
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Dennis Beltran commented,
Thanks, Nicole! Just wanted to share the same sentiment of others wanting to have this feature built into the product :)
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Dennis Beltran commented,
Other Zendesk users like Slack and Clio seem to have hacked/custom coded their own downvote feedback. Their implementation is simple, clean and too the point. I suggest the Zendesk Product Team rea...
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Dennis Beltran commented,
Thank you, Brett. I still have yet to hear back from your Customer Advocacy team to troubleshoot our issues with labels not being factored into search results. Just wanted to follow up!
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Dennis Beltran commented,
Beyond resetting the votes, are there any plans to add an article feedback window for downvotes? I see other companies like Slack and Clio coded their own. I think Zendesk should build it natively.
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Dennis Beltran commented,
+1 here! It would be great to be able to reset once an article is edited. We have also just found that article vote percentage heavily affects our search results in our Help Center. Labels don't se...