Brad Taylor

any updates from devs? 

or is it because they want us to use tymeshift so they dont have built in storage of this data?

i gave this feedback as well to our account success manager who was like yeah that makes sense. i'll add it to my list of things to discuss.. 

i hope that it goes somewhere other than sitting here ignored

I'm still uncertain how this doesn't exist in a historical setting anywhere. 

Now's the time to add it. I'm tired of having to screenshot the talk dashboard every night to get available time + talk time + wrap time to get some sort of measurement of adherence

coming from an avaya setting, this is basic info that you want 101.