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Quinton Myers
Joined Apr 15, 2021
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Last activity Oct 22, 2021
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Latest activity by Quinton Myers
Quinton Myers commented,
I've found that you're able to create custom ticket exports within Good Data. This is a viable work around...
View comment · Posted Nov 21, 2018 · Quinton Myers
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Quinton Myers commented,
An alternative to this is setting your 'close ticket' trigger to longer than 28 days (default). I set my tickets to never auto close until after a year old so I can go back and code my tickets as necessary.
Side note: Merged tickets automatically are set as a 'closed' status and cannot be edited. +1 on the original post...
View comment · Posted Feb 15, 2018 · Quinton Myers
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Quinton Myers commented,
Hi All,
Late to the party, but wanted to add that my org could use this feature as well. Our client success team could leverage this to make sure our clients are well informed and have the functionality to get the data they need.
Thanks,
Q
View comment · Posted Feb 12, 2018 · Quinton Myers
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