Avatar

Mary Cheung

  • Total activity
    1
  • Last activity
  • Member since
  • Following
    0 users
  • Followed by
    0 users
  • Votes
    0
  • Subscriptions
    0

Activity overview

Latest activity by Mary Cheung
  • Avatar

    Mary Cheung created a post,

    Zendesk Talk: Allow Reporting on Agent Availability

    Planned

    At this time, only real time reporting is available for Agent availability in the Talk Dashboard.  It would be store this data so that the agent Total Online Time and Time Available can be tracked....