Unity Software Ltd

1. Support
2. ...
3. Tickets
4. Creating conditional ticket fields

Is it possible to hide fields when another fields does not have a value set?Example:Field A is a dropdown. By default it does not have a value set. As it is not set, I want to hide other fields tha...

• View comment
• Unity Software Ltd
• Created March 05, 2021 19:03
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Ability to check User Tags in Triggers and Automations

Our use case is that we use user tags to set ticket tags. We can update user tags any time via an external integration (Rest API). When a ticket is created the user tags are propagadated automatica...

• View comment
• Unity Software Ltd
• Created November 20, 2018 03:25
• 0 votes