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Cherry Min Wang
Joined Apr 15, 2021
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Last activity Oct 16, 2021
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Latest activity by Cherry Min Wang
Cherry Min Wang commented,
I created an organization and set the access "Can view own tickets only" for it, but I set the access for the end users in this org as "Can view tickets from user's org". One of the user(end user 1) created some tickets and CC'd another user(end user 2), the end user 2 can only view those tickets in the tab "Requests I'm CC'd on" but not in the "Organization Requests" view. I checked those ticket status, they are all in archived status.
Does the tab "Organization Requests" only include unarchived tickets?
View comment · Posted Sep 01, 2021 · Cherry Min Wang
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