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Kimberly Shipman's Avatar

Kimberly Shipman

Joined Apr 15, 2021

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Last activity Feb 04, 2025

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ACTIVITY OVERVIEW

Latest activity by Kimberly Shipman

Kimberly Shipman commented,

CommentBusiness rules

I have a question about Notify Requesters and CCs of Comment update… 

From what I understand, in order for the Requester to not receive a notification on their own comments, you add the Condition Requester | Is not | (current user)… If this condition is added, then the trigger will not fire. My issue is, I don't want the Requester to receive notification of their own comment, but I DO want the CC to receive notification of the Requester's new comment. There is no Action that notifies just the CCs. How am I able to send the new comment notification to the CCs in this scenario? 

View comment · Posted Nov 07, 2024 · Kimberly Shipman

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