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Jon Heath
Joined Apr 15, 2021
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Last activity Sep 26, 2024
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Latest activity by Jon Heath
Jon Heath commented,
Why the change? If it is closed and cannot be edited, it should be a status of “Closed”. (Like it used to be.)
View comment · Posted Jul 24, 2024 · Jon Heath
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Jon Heath commented,
When will the recording be available?
Thanks
View comment · Posted Apr 12, 2023 · Jon Heath
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Jon Heath commented,
This should be a simple tool built into Zendesk.
View comment · Posted Aug 30, 2022 · Jon Heath
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Jon Heath created a post,
Searching the ticket history for a specific customer can be a hassle. We should be able to view the ticket list and click a "Play" tickets button to browse from one to the next without opening each one in a new tab.
Edited Jul 06, 2022 · Jon Heath
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