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Jon Heath's Avatar

Jon Heath

Joined Apr 15, 2021

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Last activity Sep 26, 2024

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ACTIVITY OVERVIEW

Latest activity by Jon Heath

Jon Heath commented,

CommentViews, ticket status, and ticket fields

Why the change? If it is closed and cannot be edited, it should be a status of “Closed”. (Like it used to be.)

View comment · Posted Jul 24, 2024 · Jon Heath

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Jon Heath commented,

Community comment User Groups

When will the recording be available?

Thanks

View comment · Posted Apr 12, 2023 · Jon Heath

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Jon Heath commented,

Community comment Feedback - Help Center (Guide)

This should be a simple tool built into Zendesk.

View comment · Posted Aug 30, 2022 · Jon Heath

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Jon Heath created a post,

Post Feedback - Ticketing system (Support)

Searching the ticket history for a specific customer can be a hassle. We should be able to view the ticket list and click a "Play" tickets button to browse from one to the next without opening each one in a new tab. 

Edited Jul 06, 2022 · Jon Heath

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