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Cliff Davis's Avatar

Cliff Davis

Joined Apr 15, 2021

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Last activity Oct 24, 2023

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ACTIVITY OVERVIEW

Latest activity by Cliff Davis

Cliff Davis commented,

CommentAccount settings of the ticketing system

Check out Freshdesk.  They actually listen to user requests.

 

View comment · Posted Sep 06, 2022 · Cliff Davis

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Cliff Davis commented,

CommentAccount settings of the ticketing system

I'm seeing the same thing as everyone else.  The dark mode Chrome extension began asking to "Sing in with Google".  The misspelling alone has me concerned about using this plugin.

Again, Zendesk has left core functionality to a third party and now it doesn't work.  The same thing happened with a refresh plugin.  It's time to switch to Freshdesk.

View comment · Posted Jun 09, 2022 · Cliff Davis

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Cliff Davis commented,

CommentViews, ticket status, and ticket fields

The Auto Refresh Chrome extension has now stopped working for me as well.  I can't believe Zendesk is relying on an unsupported voluntarily produced extension for critical functionality.  It's time to switch to Freshdesk!

View comment · Edited Feb 15, 2022 · Cliff Davis

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