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Peter Mangles
Joined Apr 15, 2021
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Last activity Oct 22, 2021
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Latest activity by Peter Mangles
Peter Mangles commented,
Community comment Feedback - Chat and Messaging (Chat)
I agree with Aswin, Yuwen, Steven, etc., this is a glaring omission. With agents at our end unable to unilaterally close tickets from our end , we end up with, "Zombie" chat sessions floating around until the customer closes the browser window/tab or restarts their computer, possibly hours later...
View comment · Posted Apr 04, 2018 · Peter Mangles
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