Annelisa Brown
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Total activity37
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Last activity
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Activity overview
Latest activity by Annelisa Brown-
Annelisa Brown commented,
Just went to update our phone hours and noticed 15 minute intervals are now possible on the schedule function @... which is great :)
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Annelisa Brown commented,
Yes please that would be great.
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Annelisa Brown created a post,
Enable different greetings for different times of the schedule
AnsweredOur team close once a week in the middle of the day for a team meeting. e have this set up in our Schedule to close, but we would like to be able to play a different closure recording during those ...
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Annelisa Brown created a post,
Schedule intervals in 15 mins
CompletedWe would like to be able to close our phone lines using schedules, at quarter to the hour to allow our team to wrap up the calls they are on, before they clock off for the day. Currently the schedu...
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Annelisa Brown created a post,
Assign default outbound call number to an agent
PlannedWe have multiple phone lines available for outbound calls, but only want agents to make outbound calls from certain lines. It would be great to assign a default outbound call line to an agent/group...
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Annelisa Brown commented,
Definitely, something we would love to have.