Daniel Pohl
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Activity overview
Latest activity by Daniel Pohl-
Daniel Pohl commented,
Hi Lila, as I wrote, 28 days is set and it is the maximum configurable, unfortunately. But the 28 days are not the actual problem. I mean, the tickets should be closed one day anyway, otherwise we ...
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Daniel Pohl commented,
+1 to reopen a closed ticket! We handle travel agency requests of flight bookings and we like to have all requests about the same booking inside one Zendesk ticket. With your restriction that a clo...