Serge
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Total activity12
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Last activity
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Activity overview
Latest activity by Serge-
Serge created a post,
Export view to CSV file without 10 min limit
Introduction Perhaps you are faced with the problem of the CSV file request frequency limit. To work around this, we use small javascript (bookmarklet) that receives the data via Zendesk API and sa...
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Serge commented,
@Alexander Thanks! Last week we had found and fixed a bug in the code of this script. The double quote character was not escaped in Description field. All who are faced with the issue, please upda...
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Serge commented,
Thanks! I'm glad you liked it. The script code with "description" is here.
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Serge commented,
Thanks! I'm glad you liked it. Following is the script code with "description". javascript:var win=window.open("","","width=600,height=500,scrollbars=yes");var vn=+window.location.href.replace(/...
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Serge created a post,
Export view to CSV file without 10 min limit
Introduction Perhaps you are faced with the problem of the CSV file request frequency limit. To work around this, we use small javascript (bookmarklet) that receives the data via Zendesk API and sa...
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Serge commented,
Hi all, Seeing the interest of Zendesk community for automatic tickets assignment and agent load balancing, I want to share our solution which solves these tasks. Check it out roundrobin.zendesk...