James Pitcher
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Total activity27
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes8
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Subscriptions11
Activity overview
Latest activity by James Pitcher-
James Pitcher commented,
+1 for this also - we need to highlight certain text in our responses, need a highlight option or option to change text colour / background colour
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James Pitcher commented,
+ 1 here - Customers often add our team's DL email to cc (usually in an attempt to get a faster response 😊), so we want to remove this automatically on any ticket, otherwise the whole team keeps ge...
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James Pitcher commented,
+1
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James Pitcher commented,
+1 on this, simply I would like the option on each field whether the customer can edit this field once the ticket has been logged, this will allow the customer to edit the subject, or raise/lower t...
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James Pitcher commented,
+1 from me!
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James Pitcher commented,
Hi Nicole, There are plenty of other examples given in previous comments as to why this is required by so many of your customers, including my own previous post; Can we have an update on this? I'm...
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James Pitcher commented,
Can we have an update on this? I'm looking at enabling our community and a big sticking point is not being able to upload file types other than images. Our customers would like to share product r...
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James Pitcher commented,
Wow a long running request this one with a lot of votes... added mine too