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Suresh Kumar
Joined Apr 15, 2021
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Last activity Oct 22, 2021
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Latest activity by Suresh Kumar
Suresh Kumar commented,
Community comment Feedback - Ticketing system (Support)
Hello Erin,
Is there way we can upgrade and customize our status field. I know custom fields are available, but we would like to have a transparent status with our clients to reduce to confusion. We have at least 10 internal status linked to 4 major group that you have in Zendesk.
Please advise.
Regards,
Suresh
View comment · Posted Jul 20, 2015 · Suresh Kumar
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