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Suresh Kumar's Avatar

Suresh Kumar

Joined Apr 15, 2021

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Last activity Oct 22, 2021

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Latest activity by Suresh Kumar

Suresh Kumar commented,

Community comment Feedback - Ticketing system (Support)

Hello Erin,

Is there way we can upgrade and customize our status field. I know custom fields are available, but we would like to have a transparent status with our clients to reduce to confusion. We have at least 10 internal status linked to 4 major group that you have in Zendesk. 

Please advise.

Regards,

Suresh

View comment · Posted Jul 20, 2015 · Suresh Kumar

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