Soowon Lee

1. Community
2. Feedback - Help Center (Guide)
3. Approve user sign-up to Help Center

I think the key point here is, with the current Zendesk logic, we cannot control who creates an account to access the Help Center. There is no way to get notification when a new user is created, th...

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• Soowon Lee
• Created March 16, 2018 14:17
• 3 votes

1. Community
2. Feedback - Help Center (Guide)
3. Approve user sign-up to Help Center

Currently when an end user register themselves in help center, they are automatically granted the access to Help Center.  The workflow we are looking for is as seen below 1. End user enters Help ...

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• Soowon Lee
• Created February 01, 2017 07:50
• 3 votes

1. Community
2. Feedback - Help Center (Guide)
3. Approve user sign-up to Help Center

This is also a feature we are looking for as we have no way to validate the customer at the moment.

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• Soowon Lee
• Created February 01, 2017 07:43
• 1 vote