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Robert Orzanna (Sheetgo)

Joined Apr 15, 2021

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Last activity Oct 27, 2021

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ACTIVITY OVERVIEW

Latest activity by Robert Orzanna (Sheetgo)

Robert Orzanna (Sheetgo) commented,

Community comment Q&A - Objects, workspaces, and rules

Hey Anil,

This is genius!

Just tried it out and it's working amazingly. :-D

Thank you so so much.

View comment · Posted Mar 23, 2018 · Robert Orzanna (Sheetgo)

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Robert Orzanna (Sheetgo) commented,

Community comment Q&A - Objects, workspaces, and rules

Very much appreciated!

View comment · Posted Mar 21, 2018 · Robert Orzanna (Sheetgo)

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Robert Orzanna (Sheetgo) commented,

Community comment Q&A - Objects, workspaces, and rules

> Now as per our created Automation, your requester would get an email notification on next Saturday around 9 AM

But would it also create a proper first reply in the ticket?

View comment · Posted Mar 21, 2018 · Robert Orzanna (Sheetgo)

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Robert Orzanna (Sheetgo) commented,

Community comment Q&A - Objects, workspaces, and rules

Hey Anil, 

We are on the Basic version. Hence we cannot use the schedule.

Basically, I want to generate an automatic first reply when clients send a ticket during the weekend.

Possible?

View comment · Posted Mar 21, 2018 · Robert Orzanna (Sheetgo)

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Robert Orzanna (Sheetgo) created a post,

Post Q&A - Objects, workspaces, and rules

To get down first reply time. :-)

Send automatic first reply on new ticket.

Posted Mar 20, 2018 · Robert Orzanna (Sheetgo)

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Robert Orzanna (Sheetgo) commented,

Community comment Feedback - Community Forums (Gather)

Will do. :-)

View comment · Posted Feb 01, 2018 · Robert Orzanna (Sheetgo)

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Robert Orzanna (Sheetgo) commented,

Community comment Feedback - Community Forums (Gather)

No worries. Will hack around it. :-)

View comment · Posted Feb 01, 2018 · Robert Orzanna (Sheetgo)

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Robert Orzanna (Sheetgo) commented,

Community comment Feedback - Community Forums (Gather)

Alright, let's leave as is then. Thanks!

View comment · Posted Jan 31, 2018 · Robert Orzanna (Sheetgo)

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Robert Orzanna (Sheetgo) commented,

Community comment Feedback - Community Forums (Gather)

Hey Nicole, 

> There are no plans to develop any additional features or functionality for the platform

Why that? :-(

View comment · Posted Jan 30, 2018 · Robert Orzanna (Sheetgo)

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Robert Orzanna (Sheetgo) created a post,

Post Feedback - Community Forums (Gather)

Our users are requesting a way to submit a new post on our community without having to log in. 

Can we add a feature to allow anonymous posts with spam control?

Thanks! :-)

Posted Jan 29, 2018 · Robert Orzanna (Sheetgo)

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