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Sheldon Dickinson

Joined Apr 15, 2021

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Last activity Oct 27, 2021

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ACTIVITY OVERVIEW

Latest activity by Sheldon Dickinson

Sheldon Dickinson commented,

Community comment Discussion - Tips and best practices from the community

Hi Graeme,

I was about to disable CSAT until I saw this. 

I've just tried testing, but seem to be getting the below error. Would you have any insight on this?

{"error":"RecordInvalid","description":"Record validation errors","details":{"custom_field_values.base":[{"description":"Base Last Satisfaction Date is invalid (expected a date; try YYYY-MM-DD)"}]}}

View comment · Posted Feb 15, 2018 · Sheldon Dickinson

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Sheldon Dickinson commented,

Community comment Feedback - Chat and Messaging (Chat)

Another one who would like to see this implemented. We can change users status for talk, so why not have this in chat? I have staff in two offices away from mine, so I need to have the ability to change their statuses from where I am located. I find my self doing this at least twice a day with phones, however, I am left with no options for chat.

View comment · Posted Dec 11, 2017 · Sheldon Dickinson

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