Niloufar Lamei
-
Total activity16
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes4
-
Subscriptions7
Activity overview
Latest activity by Niloufar Lamei-
Niloufar Lamei commented,
@Amisha Sharma We were forcefully converted to the Agent Workspace and our team spends more time understanding who said what and when and we constantly miss conversations. In addition, since the ch...
-
Niloufar Lamei commented,
Hi Andrea Rochira, I followed the steps provided here and only changed the one line (api_version=2). I also did the following: Changed the Theme's name to Copenhagen-2. Zipped the file. Attempted ...
-
Niloufar Lamei commented,
None of our agents like the new workspace and everyone was unhappy of the automatic switch. Specially, the main complain was about the order of the comments/notes. We all want the older descending ...
-
Niloufar Lamei commented,
And, it still doesn't work! Last comment was 3 months ago. What does it take Zendesk? 9 years and you still haven't been able to add a new condition based on an existing field in order to create a ...
-
Niloufar Lamei commented,
We absolutely need the functionality of adding/removing columns in the search result view.