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Ana Bautista

Joined Apr 15, 2021

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Last activity Feb 14, 2022

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ACTIVITY OVERVIEW

Latest activity by Ana Bautista

Ana Bautista commented,

Community comment Q&A - Help center and community

 

Hi Nicole, Jessie, I just checked on the platform we had this problem (slack, FB, twitter, etc.) and apparently the problem is solved ..

Now we see our logo and support center next to it. I havent checked the code, but something must have changed. 

Did you guys perform any changes?

Thanks a lot

View comment · Posted Feb 14, 2018 · Ana Bautista

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Ana Bautista created a post,

Post Q&A - Help center and community

Hi, 
we are trying to personalize the image that pops-up when sharing a guide link, but we havnt been able to do so. 

We have  customized our Zendesk theme, adding the following to the Header portion of the theme:

https://theme.zdassets.com/theme_assets/2131447/d3bf0349a94f4ea9c3e415b6b871845852c97172.png" />

However, it looks like a is automatically injected:

= "og.image" content="http://p13.zdassets.com/hc/assets/logo.png">

How can we customize the image shown when an article is shared?

We have the same problem as Clayton on this post: https://support.zendesk.com/hc/en-us/articles/203664326-Customizing-your-Help-Center-theme-Guide-Professional-?page=2 


Looking forward to your answer 
Ana

Posted Feb 05, 2018 · Ana Bautista

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